Customer service & webcare

Questions about your I amsterdam City Card? Please refer to our FAQ page.

Do you have a general question about visiting Amsterdam? Our webcare team is always happy to give you tips and advice. Our webcare team is available Monday to Friday between 10AM and 4PM (local time). You can reach them via [email protected], via live chat and via our FacebookTwitter and Instagram page.

Planning a meeting or conference in Amsterdam? Please see our Travel Trade pages and MICE tools and resources page.

Moving to Amsterdam? Contact IN Amsterdam.

Need advice for your visit to Amsterdam? Get in touch with us via our social media channels.

For other questions, please fill out the form below.