Customer service & webcare

Questions about your I amsterdam City Card? Please refer to our FAQ page.

Do you have a general question about visiting Amsterdam? Our webcare team is always happy to give you tips and advice. Our webcare team can be reached via [email protected], via live chat (available between 9AM and 5PM local time) and via our Facebook, Twitter and Instagram page.

Planning a meeting or conference in Amsterdam? Please see our Travel Trade pages and MICE tools and resources page.

Moving to Amsterdam? Contact IN Amsterdam.

Need advice for your visit to Amsterdam? Get in touch with us via our social media channels.

For other questions, please fill out the form below.