IN Amsterdam is open for existing appointments only

The IN Amsterdam office currently remains open with a limited staff for previously scheduled appointments. For questions relating to coronavirus disease (COVID-19), please see the latest information from I amsterdam and the City of Amsterdam.  

Visit or contact IN Amsterdam

World Trade Center Amsterdam
I-Tower, ground floor (entrance via Zuidplein)
Strawinskylaan 1767
1077 XX Amsterdam
Email: [email protected]
Telephone +31 (0)20 254 7999

Please note: On 8 May 2017, Expatcenter Amsterdam became known as IN Amsterdam (International Newcomers Amsterdam).

When can you visit IN Amsterdam?

Currently, IN Amsterdam is open only for appointments due to the coronavirus. Follow the updates on our homepage and please read our visitor guidelines for more information.  

Immigration hours are Monday to Friday, from 09:00 to 12:00 and 13:00 to 16:30.

The ACCESS helpdesk can be reached by email for information about different topics, including housing, healthcare, schooling and finding employment. 

At this time, it’s also best to contact !WOON by email if you have questions about renting a property or your rights as a tenant, so please reach out to Dafna Eccles.

IN Amsterdam is closed on the following days:

  • 1 May 2020 (Labour Day)
  • 5 May 2020 (Liberation Day)
  • 21 May 2020 (Ascension Day)
  • 1 June 2020 (Whit Monday)
  • 25 December 2020(Christmas Day)
  • 26 December 2020 (Boxing Day)
  • 31 December 2020 (New Year's Eve)
  • 1 January 2021 (New Year's Day)

Getting to the IN Amsterdam office

IN Amsterdam is situated within the I-Tower of the WTC Amsterdam complex. Enter via Zuidplein (if exiting the Amsterdam Zuid train/metro station, the I-Tower is on the left side of the square). The entrance is on the ground floor. View a map of the WTC Amsterdam towers.

Public transport:

  • Tram: line 5: From Westergasfabriek via Leidseplein, destination Amstelveen. Step out at Station Amsterdam Zuid.
  • Metro: line 51: From Central Station via Amstel station, destination Amstelveen. Step out at Station Amsterdam Zuid.
  • Metro: line 50: From Sloterdijk station, destination Station Gein. Step out at Station Amsterdam Zuid.
  • Metro: line 50: From Duivendrecht station, destination Isolatorweg. Step out at Station Amsterdam Zuid.
  • Metro: line 52: The Noord/Zuidlijn (North-South line) runs from Station Noord to Station Amsterdam Zuid.

When departing Station Amsterdam Zuid from the train or metro, please take the exit marked Zuidplein.

For comprehensive public transport advice from wherever you are, use the website and mobile app 9292.


If arriving by car, you can use Google Maps navigation. WTC Amsterdam is situated next to the A10 motorway and there is ample parking for tenants and visitors in a parking garage located under the WTC complex. Or learn more about parking options in Amsterdam.

Partnership Programme feedback

We are actively monitoring the service our partners provide. If you have used any of IN Amsterdam's partners, we would kindly ask that you share your feedback.