Contact us

Contact webcare for City Card help

For questions related to Gemeente Amsterdam, please contact them directly.

Travel related questions

Current travel protocols and COVID-19 regulations

I amsterdam City Card FAQ page.

Do you have a general question about visiting Amsterdam? Our webcare team is available Monday to Friday between 9AM and 5PM (local time). You can reach them via webcare@iamsterdam.com.

Editorial related questions

Your event on our cultural agenda

Press releases and editorial tips

Partnership and advertising opportunities

Information for press and content creators

Partner related questions

If you’re interested in exploring our partnership opportunities or have questions about Amsterdam’s character and business climate, contact us at partner@iamsterdam.com

If you are interested in becomming a retail supplier for the I amsterdam Store, contact us at retail@iamsterdam.com.

Living related questions

For assistance with relocating to Amsterdam and official matters such as BSN registration, please contact IN Amsterdam at welcome@amsterdam.nl.