When you buy your City Card online, you can collect it upon arrival with your voucher, or have it sent to your home or hotel address.
Collect
After ordering your City Card online, you will receive a confirmation email with your booking reference. Show your confirmation email with your booking reference (either printed or on your smartphone) to collect your card. Online orders can be collected immediately, and there's no processing time.
Please note: The I amsterdam Store located at Amsterdam Central Station is open. However, due to safety measures, the I amsterdam Visitor Centre's located at the Schiphol Plaza and the Amsterdam Central Station square (Stationsplein) are temporarily closed.
If you wish to buy your City Card upon arrival, we have plenty of physical sales points located in the Amsterdam region:
Shipping
If you choose to have your City Card delivered, you must allow enough time between placing the order and your departure to Amsterdam, as delivery can take up to 10 working days. If you are arriving at Amsterdam Schiphol Airport or Amsterdam Central Station, we suggest collecting your card in the city. Shipping costs for home delivery depend on the address you provide, while hotel delivery in the Netherlands is €14.82. The card will be sent to the stated address together with a complimentary copy of I amsterdam Magazine and a city map.
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