Important to know before your IN Amsterdam appointment

Please note: for general questions about visiting Amsterdam as a tourist, please contact I amsterdam at webcare@iamsterdam.com

Visit or contact IN Amsterdam

World Trade Center Amsterdam
I-Tower, ground floor (entrance via Zuidplein)
Strawinskylaan 1767
1077 XX Amsterdam
Email: welcome@amsterdam.nl
Telephone +31 (0)20 254 7999
Please note: On 8 May 2017, Expatcenter Amsterdam became known as IN Amsterdam (International Newcomers Amsterdam).

When can you visit IN Amsterdam?

Opening hours are Monday to Friday, from 09:00 to 17:00.

IN Amsterdam is closed on the following public holidays:

• 10 April 2023 Easter Monday (Monday)
• 27 April 2023 Kingsday (Thursday)
• 28 April 2023 (Friday)
• 18 May 2023 Ascension Day (Thursday)
• 19 May 2023 (Friday)
• 29 May 2034 Pentecost / Whit Monday (Monday)
• 25 December 2023 Christmas Day (Monday)
• 26 December 2023 Boxing Day (Tuesday)
• 27 December 2023 (Wednesday)
• 28 December 2023 (Thursday)
• 29 December 2023 (Friday)
• 1 January 2024 New Year's Day (Monday)

ACCESS helpdesk provides information about different topics, including housing, healthcare, schooling and finding employment. You can check their walk-in hours or book a free appointment online or at our office. Alternatively, you can reach out to them via email at helpdesk.amsterdam@access-nl.org.

Appointment guidelines

• Please wait in the WTC lobby until your allotted appointment time and then proceed to the IN Amsterdam office.
• Please disinfect your hands upon entering the IN Amsterdam office.
• A maximum of two clients are permitted at the reception desk.
• Anyone accompanying you (such as company relocators, family or friends) must wait in the WTC lobby until your appointment is completed. They should remain seated in this area, as paperwork may be required.

If you have a nasal cold, runny nose, sneezing, sore throat, coughing, elevated temperature or sudden loss of smell or taste, reschedule your appointment by calling +31 (0)20 254 7999.

Getting to the IN Amsterdam office

IN Amsterdam is situated within the I-Tower of the WTC Amsterdam complex. Enter via Zuidplein (if exiting the Amsterdam Zuid train/metro station, the I-Tower is on the left side of the square). The entrance is on the ground floor. View a map of the WTC Amsterdam towers.

Public transport

Tram: line 5: From Westergasfabriek via Leidseplein, destination Amstelveen. Step out at Station Amsterdam Zuid.
Metro: line 51: From Central Station via Amstel station, destination Amstelveen. Step out at Station Amsterdam Zuid.
Metro: line 50: From Sloterdijk station, destination Station Gein. Step out at Station Amsterdam Zuid.
Metro: line 50: From Duivendrecht station, destination Isolatorweg. Step out at Station Amsterdam Zuid.
Metro: line 52:The Noord/Zuidlijn (North-South line) runs from Station Noord to Station Amsterdam Zuid.
When departing Station Amsterdam Zuid from the train or metro, please take the exit marked Zuidplein.

For comprehensive public transport advice from wherever you are, use the website and mobile app 9292.

Car

If arriving by car, you can use Google Maps navigation. WTC Amsterdam is situated next to the A10 motorway and there is ample parking for tenants and visitors in a parking garage located under the WTC complex. Or learn more about parking options in Amsterdam.