IN Amsterdam provides a one-stop-shop service for international newcomers in the Amsterdam Area.
Updated 26 June
IN Amsterdam is open for appointments only
The IN Amsterdam office is open for appointments every day except Friday. We are continuously evaluating the situation and new updates will be published here. Please read our appointment guidelines for your safety.
How can you reach us?
Email correspondence preferred
Our phone lines have been forwarded to the mobile phones of staff members who are working from home. This temporarily affects our availability. Calls are answered from 09:00-12:00 and 13:00-17:00 (not between 12:00 and 13:00). Please send us an email, rather than a leaving a voicemail, if you’d like us to return your call. Thank you for your patience.
The !WOON helpdesk for tenant support is closed for drop-ins. Book an appointment with a consultant by emailing Dafna Eccles.
Birth and marriage certificates
If you are required to present a birth or marriage certificate, you can schedule an appointment to do so when we resume our usual services. You will not receive a fine if the obligatory time period passes before then. To register a child's birth certificate, call us on +31 (0)20 254 7999.
Online appointment tool
Our online appointment tool (for intermediaries) is out of service for the months of April, May and June. Appointments can only be made by phone or email.
Services provided by the IND
As of 2 June, IN Amsterdam will resume services provided by the IND. Appointments are required. You can also check the IND's frequently asked questions on immigration procedures at this time.
Additional information about the coronavirus (COVID-19) for international residents and companies
For the latest information from local and national government please see:
We serve companies and their highly skilled migrant employees, scientific researchers, international entrepreneurs and international graduates, simplifying immigration processes and helping international newcomers settle into the Amsterdam Area. The IN Amsterdam procedure includes immigration elements such as:
The Dutch government has outlined some information in English to help you make informed choices about travelling. Consider remaining in the Netherlands and exploring the country’s coastlines and nature reserves while keeping a 1.5-metre distance and avoiding busy areas. Remember that public transport should be used for essential travel only – safety comes first.
The International Community Advisory Panel (ICAP) invites internationals to take part in their 2020 housing survey. Research from previous surveys has played a part in influencing city policy so that it better meets the needs of internationals looking for homes. Start the survey and share your experience.
The government’s measures to reduce the spread of coronavirus are gradually being relaxed, but life with 1.5-metre social distancing is here to stay for now. Restaurant terraces, museums and other cultural institutions can now open if they follow special guidelines. The City of Amsterdam explains what's changing and when, and offers an interactive map highlighting parts of the city which make social distancing easier and more difficult.