IN Amsterdam

IN Amsterdam provides a one-stop-shop service for international newcomers in the Amsterdam Area.

Updated 28 May 14:45

IN Amsterdam is open for appointments only

The IN Amsterdam office is open for appointments on Tuesdays and Wednesdays throughout June and July, as well as Thursday, 4, Friday, 5, Monday, 8, Thursday, 11 and Thursday, 18 June. We are continuously evaluating the situation and new updates will be published here.

How can you reach us?

Email correspondence preferred

Our phone lines have been forwarded to the mobile phones of staff members who are working from home. This temporarily affects our availability. Calls are answered from 09:00-12:00 and 13:00-17:00 (not between 12:00 and 13:00). Please send us an email, rather than a leaving a voicemail, if you’d like us to return your call. Thank you for your patience.

The ACCESS helpdesk is available remotely for information on topics such as healthcare, schooling, housing, finding work and more. Contact ACCESS via email or visit the ACCESS webpage.

The !WOON helpdesk for tenant support is closed for drop-ins. Book an appointment with a consultant by emailing Dafna Eccles.   

Birth and marriage certificates

If you are required to present a birth or marriage certificate, you can schedule an appointment to do so when we resume our usual services. You will not receive a fine if the obligatory time period passes before then. To register a child's birth certificate, call us on +31 (0)20 254 7999.

Online appointment tool

Our online appointment tool (for intermediaries) is out of service for the months of April, May and June. Appointments can only be made by phone or email. 

Services provided by the IND

As of 2 June, IN Amsterdam will resume services provided by the IND. Appointments are required. You can also check the IND's frequently asked questions on immigration procedures at this time.  

Additional information about the coronavirus (COVID-19) for international residents and companies

For the latest information from local and national government please see:


Learn how IN Amsterdam can help you

We serve companies and their highly skilled migrant employees, scientific researchers, international entrepreneurs and international graduates, simplifying immigration processes and helping international newcomers settle into the Amsterdam Area. The IN Amsterdam procedure includes immigration elements such as:

Are you an international newcomer, employer, or are you interested in becoming a partner? Choose a topic below:

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Coronavirus information

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IN Amsterdam news: Dutch immigration policy and HR updates

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    IN Amsterdam is conducting research about the impact of coronavirus on internationals living in the Amsterdam Area. You're invited to share your experiences by completing this short survey.

  • The IND's advice on residency rights

    The IND provides answers to common questions about your rights to live and work in the Netherlands while coronavirus disease (COVID-19) measures are in place. The IND is working hard to assure internationals of their residency status and the extensions that apply during these extenuating circumstances. Read more on the IND's website. 

  • The Regulation for Reduction in Working Hours and impact on highly skilled migrants

    On 22 April 2020, the Dutch government announced a temporary measure to ensure that any international employees who currently fall under the Regulation for Reduction in Working Hours (werktijdverkorting, wtv) will not be at risk of losing their residence or work permit because of a (temporary) reduction in their salary.

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