IN Amsterdam provides a one-stop-shop service for international newcomers in the Amsterdam Area.
Updated 22 May 17:30
IN Amsterdam is open for appointments only
The IN Amsterdam office is currently only open on the following days for appointments:
Please note: We are continuously evaluating the situation and new updates will be published here.
How can you reach us?
Email correspondence preferred
Our phone lines have been forwarded to the mobile phones of staff members who are working from home. This temporarily affects our availability. Calls are answered from 09:00-12:00 and 13:00-17:00 (not between 12:00 and 13:00). Please send us an email, rather than a leaving a voicemail, if you’d like us to return your call. Thank you for your patience.
Birth and marriage certificates
If you are required to present a birth or marriage certificate, you can schedule an appointment to do so when we resume our usual services. You will not receive a fine if the obligatory time period passes before then. To register a child's birth certificate, call us on +31 (0)20 254 7999.
Online appointment tool
Our online appointment tool (for intermediaries) is out of service for the months of April, May and June. Appointments can only be made by phone or email.
Services provided by the IND
As of Tuesday, 17 March we are no longer be able to provide services from the IND. This includes issuing any new residence permits.
The IND is only issuing residence permits in the case of special emergencies. In such an emergency, you can collect your permit from the IND desk at Pieter Calandlaan 1 by calling 088-0430430 to arrange an appointment. Without an appointment, you cannot enter the building at this time. Learn more about the services the IND is offering and other frequently asked questions.
Additional information about the coronavirus (COVID-19) for international residents and companies
For the latest information from local and national government please see:
We serve companies and their highly skilled migrant employees, scientific researchers, international entrepreneurs and international graduates, simplifying immigration processes and helping international newcomers settle into the Amsterdam Area. The IN Amsterdam procedure includes immigration elements such as:
There is no change to eligibility for social insurance for international employees who are temporarily working from home in overseas countries.
New legislation protects tenants from eviction during the coronavirus disease (COVID-19) outbreak.
Primary schools and day cares are set to reopen on 11 May. Schools will take extra precautions to prevent the spread of coronavirus, with measures varying from school to school.