IN Amsterdam

IN Amsterdam provides a one-stop-shop service for international newcomers in the Amsterdam Area.

Updated 7 August

IN Amsterdam is open for appointments only

The IN Amsterdam office is open for appointments from Monday to Friday. We are continuously evaluating the situation and new updates will be published here. Please read our appointment guidelines for your safety. 

How can you reach us?

Email correspondence preferred

Our phone lines have been forwarded to the mobile phones of staff members who are working from home. This temporarily affects our availability. Calls are answered from 09:00-12:00 and 13:00-17:00 (not between 12:00 and 13:00). Please send us an email, rather than a leaving a voicemail, if you’d like us to return your call. Thank you for your patience.

The ACCESS helpdesk is available remotely for information on topics such as healthcare, schooling, housing, finding work and more. Contact ACCESS via email or visit the ACCESS webpage.

The !WOON helpdesk for tenant support is closed for drop-ins. Book an appointment with a consultant by emailing Dafna Eccles.   

Birth and marriage certificates

If you are required to present a birth or marriage certificate, you can schedule an appointment to do so when we resume our usual services. You will not receive a fine if the obligatory time period passes before then. To register a child's birth certificate, call us on +31 (0)20 254 7999.

Online appointment tool

Our online appointment tool (for intermediaries) is temporarily unavailable. Please phone or email to make an appointment.  

Services provided by the IND

As of 2 June, IN Amsterdam will resume services provided by the IND. Appointments are required. You can also check the IND's frequently asked questions on immigration procedures at this time.  

Additional information about the coronavirus (COVID-19) for international residents and companies

For the latest information from local and national government please see:


Learn how IN Amsterdam can help you

We serve companies and their highly skilled migrant employees, scientific researchers, international entrepreneurs and international graduates, simplifying immigration processes and helping international newcomers settle into the Amsterdam Area. The IN Amsterdam procedure includes immigration elements such as:

Are you an international newcomer, employer, or are you interested in becoming a partner? Choose a topic below:

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