Booking online

  • Payment by credit card. No reservation fees for online bookings.
  • Changing reservations: There is a small fee to change reservations
  • No group reservations can be booked online (please contact us by email or phone).
  • Cancellation policy: Please see below
  • Last minute bookings are possible

Booking by phone

  • Telephone number: +31(0) 20 702 6000
  • Payment by credit card or bank transfer. Reservation fee is 15.00 euros.
  • Last minute reservations are possible
  • When booking an excursion, the full amount must be paid in advance. For hotel reservations, a 15.00 euros reservation fee is charged in advance. Upon arrival, you will pay the confirmed rate directly to your hotel.
  • Changing reservations: If you wish to change your reservation, certain fees may apply.
  • Cancellation policy: Please see below

Booking by fax or email

  • Fax number: +31(0) 20 702 6105
  • Email: [email protected]
  • Payment: by credit card or bank transfer. Reservation fee is 15.00 euros.
  • When booking an excursion, the full amount must be paid in advance. For hotel reservations, a 15.00 euros reservation fee is charged in advance. Upon arrival, you will pay the confirmed rate directly to your hotel.
  • Last minute reservations are possible.
  • Changing reservations: If you wish to change your reservation, certain fees may apply.
  • Cancellation policy: Please see below

Booking in person at the Tourist Offices

If you are in Amsterdam already, you can also book your hotels and excursions directly at one of the I amsterdam Visitor Centres.

Cancellation policy

The Service Center follows the guidelines from the "Uniform Conditions for the Hotel and Catering Industry".

Reservation are non-refundable. To cancel a reservation, you must always contact the Amsterdam Marketing Service Center or one of the I amsterdam Visitor Centres directly.

About the Service Center

The Service Center is Amsterdam Marketing's official reservation and information service. The Service Center works with more than 300 hotels in Amsterdam and the surrounding area. Our staff is helpful, experienced and well-acquainted with everything Amsterdam has to offer!