Title: Customer experience manager
Focus: Adil is an expert at creating a cohesive customer journey across multiple touchpoints.
Education: Business administration
As a customer experience manager at amsterdam&partners, Adil is responsible for the ensuring the success of the I amsterdam Visitor Centers and the I amsterdam Store. Through quality-management and service strategies, Adil has improved the overall guest journey at all our physical locations. Adil is always looking to achieve the best possible balance between hospitality and commerce.
Approximate rate for speaking at an event abroad: €1,560* (preparation + daily speaker’s fee + travel time)
Daily speaker’s fee: €1,040
Daily travel fee: €520
*Travel and accommodation expenses have to be covered by the organising party.