Why do you need a DigiD?

When you are taking care of official matters in the Netherlands – be it related to municipal issues, healthcare, policing or pensions – your online data is secured by the national DigiD system, which is connected directly to your citizen service number (burgerservicenummer, BSN) and home address. Your personal DigiD consists of a username and password of your choice. Typically you should also connect your mobile phone number to your account, as many services require SMS verification when logging in. Your DigiD is your unique online identification, in the same way that your passport or driving licence is your identification offline. You can read the list of official organisations and companies that utilise DigiD (in Dutch).

How to apply for a DigiD

More information on DigiD can be found on the official DigiD website. On this website you can also apply directly for a DigiD password and username – although much of the information about DigiD is available in English, the online application form is in Dutch. In this form, the requested burgerservicenummer is your citizen service number. 

Download a step-by-step application guide in English here.

Please note: after applying for a new DigiD login, an activation code will be sent to your home address within five days. This is an extra level of security to ensure that a fraudster cannot easily request a DigiD login on your behalf.

Online safety with DigiD

As with any important online passwords, your DigiD is private and should not be shared. You will never be asked to give your DigiD over the phone, by post or by email. Be especially aware of any phishing emails that you request you click a link and submit your DigiD login. Read more safety tips in the DigiD online FAQ.

Further information

If you require further information, call the city information number 14 020 (Monday to Friday, 8:00 to 18:00).