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Terms & Conditions

I amsterdam city card

Terms & conditions I amsterdam City Card 2012

  • The I amsterdam City Card is non-transferable. Once activated, it can only be used by the original cardholder.

  • After purchase, the I amsterdam City Card can be activated at any time until 31 December, 2012. Once activated, the card is valid for 24, 48 or 72 hours

  • All locations included in the I amsterdam City Card can be visited only one time (with a discount or free of charge)

  • The I amsterdam Card includes one canal cruise

  • No refunds will be provided on purchased, lost or stolen cards

  • Offers are not valid for I amsterdam City Cards or passes from previous years

  • I amsterdam City Card offers cannot be exchanged for cash

  • The I amsterdam City Card will be blocked in the case of abuse

  • I amsterdam City Card offers cannot be combined with other discounts or offers

  • During special exhibitions at museums a small additional surcharge may apply

I amsterdam City Card for groups

I amsterdam city card pasje 

The I amsterdam City Card was developed specifically for use by individuals. If you choose to use the I amsterdam City Card for a group, each individual must have their own card. Groups using the I amsterdam City Card will need to enter attractions one by one as individuals – please take this into consideration in terms of waiting time. If you wish to visit an attraction, take a canal cruise or go to a restaurant as a group, please make a reservation by telephone in advance. Telephone numbers are listed in the City Card pocket guide. Don’t forget to mention you are visiting with an I amsterdam City Card. Locations are not obliged to let you enter as a group since the I amsterdam City Card is developed for individual use.

Information & help

If you have any problems while using the I amsterdam City Card, please visit the VVV tourist office at Stationsplein or the Tourist Information at Schiphol Airport or call the helpdesk at +31 (0)20 201 8800.

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