ACCESS and the Expatcenter

ACCESS offers free personalised English information to expats arriving in the Netherlands. On 6 June 2016, the Expatcenter launched an official partnership with ACCESS, so that the organisations could work together to support the international community. Alongside already established partnerships, such as those with the IND and Dutch Tax Office, the cooperation with ACCESS extends our ability to help internationals settle into life in the Amsterdam Area quickly and easily.

Helpdesk at the Expatcenter

Thanks to the partnership between the two organisations, a dedicated ACCESS Helpdesk within the Expatcenter's office is now available from Monday to Friday. 

Information source for expatriates

Established from humble beginnings in 1986, ACCESS has grown to become a leading source of free, English information for the international community in the Netherlands. Run by volunteers who have direct experience in expat issues, such as employment, housing, language courses and schooling, their successful helpline handles more than 20,000 enquires each year.

ACCESS's community education team offers a comprehensive programme of English language courses and workshops covering a range of topics that reflect the interests and experiences of the international community, the most popular of these being the Child Birth Education programmes. Information about courses and events as well as links to the Counsellor on Call are available on the ACCESS website.

ACCESS is actively supported by local authorities and government ministries as well as international employers and provides regular feedback to such bodies on the experiences and expectations of the international community. The recent partnership with the Expatcenter means that internationals can also stop by the ACCESS Helpdesk when visiting our office for standard Expatcenter procedures. 

Get in touch

The ACCESS Helpdesk at the Expatcenter Amsterdam is open on Monday & Wednesday from 09:00-13:00; Tuesday & Thursday from 13:00-17:00; and Friday from 09:00-17:00. There is no need to make an appointment, simply drop in to ask questions when the need arises. 

Alternatively, call the helpline on 0900 222 2377 to speak to the friendly team in English.