Advantages

The appointment tool enables you to book directly online, instead of filling in a form and then making a phone call. It can also be accessed outside of our opening hours. Clients receive a personal username and password, so they no longer have to provide general information more than once. The tool also provides an overview of your reservations exactly as you entered them, plus the current status of your bookings, including how far they have been processed by Expatcenter team.

Log-in details

To use the appointment tool you need a username and initial password – these are provided by the Expatcenter. To request a username and password, please send an email to: [email protected]. The Expatcenter team will also provide a user manual to help you get started.

What appointments can you use the tool to book?

1. EU-citizens* (to obtain a Personal Public Service Number (BSN)):

* excluding citizens from Croatia – please contact the Expatcenter by phone on +31 (0)20 254 7999 and choose option 1.  

2. Non-EU citizens requiring an MVV entry visa

  • a combined appointment (immigration and personal public service number (BSN)) – please note that to make this type of appointment you need a V-number, your identification number from the Immigration and Naturalisation Service (IND) 

Please note: the new appointment tool will eventually entirely replace the appointment form for intermediaries and company contacts.

When is it not possible to use the tool for appointments?

  • to make appointments for non-EU citizens who can enter the Netherlands without an MVV visa (for example from the USA, Canada or New Zealand)
  • to make an appointment on the same day (today) or the following day
  • to change appointments

In these circumstances, please contact the Expatcenter by phone on +31 (0)20 254 7999 and choose option 1.

Please note: the new appointment tool will eventually entirely replace the appointment form for intermediaries and company contacts.