Taxis are a popular form of transport in a city where many residents don't own a car. Amsterdam recently launched a campaign to improve taxi services.
Taxis vs. public transport
Taxis can be handy when travelling to and from the airport, late at night when the trams have stopped running or when you're running late. Depending on the traffic during peak times, however, public transport may get you there even quicker.
New taxi regulations
In order to improve the taxi ride experience, the City of Amsterdam is working to improve the transparency of prices and the taxi sector in general. For example, the City is clamping down on irregularities, such as demands by taxi chauffeurs for exorbitant off-meter fares and refusing short trips.
What can you expect of Amsterdam taxis?
- The taxi meter will always be turned on and you will receive a receipt upon completion of the journey. Always store this receipt carefully as it contains all the information about the trip and the taxi.
- Taxi drivers must always accept short trips.
- Taxi drivers must deliver you safely to your destination via the shortest/quickest route.
- Not satisfied? If you have a bad experience, complaints can be made to www.taxiklacht.nl or call 0900-202 1881 (between 09:00 and 17:00). In order to make a complaint, you must be able to provide the number plate or the number of the taxi, the date and the time of the journey – these will be noted on your journey receipt.
All licensed taxi drivers in Amsterdam must adhere to a defined fare structure. Below is an overview of the three components that are used to calculate the total price paid per journey.
Taxi car (maximum four passengers)
Maximum start price: € 2,83
Maximum price per kilometre: € 2,08
Maximum price per minute: € 0,34
Taxi bus (five to eight passengers)
Maximum start price: € 5,75
Maximum price per kilometre: € 2,62
Maximum price per minute: € 0,39
When you reach your destination, the taxi driver's automated system will total these three components and you will be offered a receipt detailing the complete fare.
The newest component relates to the duration of the journey. This means, for example, that if your journey takes longer than average due to heavy traffic, it will cost a little bit more. But if there is no traffic and the journey is quicker than average, then likewise, the overall cost is a bit less than if paying purely by the distance covered.
Hailing a taxi
Amsterdam city centre is a myriad of roads, lanes and footpaths. Because space in the city centre is limited, taxis cannot stop anywhere they like. To keep traffic flowing in the city at peak efficiency, stopping is not allowed at various places. This is also one of the reasons why there are so many fixed taxi ranks. From the beginning of 2014, official taxi ranks will be marked by a column with a lit 'T' on top, making them easier to spot. See all of Amsterdam's fixed taxi ranks.
Official taxi operators in Amsterdam
It wouldn't be Amsterdam if there weren't a few quirky alternatives on offer. For example, try a Bike Taxi or a Disco Taxi. Or to make an impression book a horse & carriage.
Special taxi services
You can find more information on Amsterdam’s taxis at www.taxi.amsterdam.nl (in Dutch).